Our MTA Promise

1. We provide superior service

* We will only undertake work that has been authorised by you. You will be
contacted should any additional work be required to repair your vehicle.
* Your repair job will be completed on time - or you will be advised as early as
possible of any delay and the reasons for it.

2. We stand by our work

* All charges will be clearly explained and itemised.

* We provide a free, plain-English warranty on all repairs, unless they are
temporary. What a temporary repair is wil lbe clearly explained.

* On request we will show you any part(s) replaced when you pick up your vehicle,
and explain to you why the replacement was needed.

3. We work ethically

* We are backed up by the reputation of MTA, New Zealand's largest body of
automotive dealers, repairers and retailers.

* MTA monitors our delivery of the above promises. Our membership depends on
our performance

* Both you and your repairer have access to MTA's free and independent complaints and mediation service.
Our Guarantee We offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!